This Privacy Policy describes how IPSILON SERVICES HK LIMITED ("we", "us" or "our"), a Hong Kong incorporated company, collects, uses and protects personal information you provide when you visit this website, use our services, or otherwise communicate with us. The personal information we receive from you will be protected and handled in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) and other applicable laws.
IPSILON SERVICES HK LIMITED is responsible for protecting your rights under the Personal Data (Privacy) Ordinance and other relevant legislation. You have the following rights in relation to your personal data:
To make a request, please contact us using the details in the "Contact Us" section below. We will consider and respond to your request within a reasonable timeframe.
2.1 Collected Information: We may collect the following types of information:
2.2 Purposes of Use: We use your data to provide and improve our services, including but not limited to: fulfilling orders, sending confirmations, assessing business needs, responding to enquiries, conducting due diligence, and complying with legal obligations.
2.3 How we collect data: We collect information you provide directly (telephone, email, application forms) and information from public sources or third parties for verification. We also use automated technologies described below.
Clear GIFs / Web Beacons: We use clear GIFs to help manage content and measure effectiveness. These do not identify individuals and are not linked to personally identifiable information.
Analytics / Log Files: We automatically collect IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp and clickstream data to analyze trends and administer our site. This data is not linked to personal information.
Note: Third-party service providers may also use their own tracking technologies on the site. We do not control those technologies and recommend reviewing their privacy policies.
Behavioral Segmentation / Retargeting: We may work with ad networks that use cookies and web beacons to serve targeted ads. To opt out of such targeted ads, please use the ad network's opt-out mechanisms. This does not remove generic advertising.
Social Media Widgets: Social buttons and widgets (e.g., Facebook, Twitter) may collect your IP address or set cookies when you interact with them. Their data practices are governed by the providers' privacy policies.
We may share personal information with our subsidiaries, service providers, contractors, payment processors, professional advisors and as required by law or competent authorities. Transfers between group entities are not treated as transfers to unrelated third parties. If data is transferred outside Hong Kong, we will take reasonable steps to protect it in accordance with applicable law.
We may also disclose information in connection with business transactions such as mergers, acquisitions, or sales of assets.
To request access or correction of your personal data, please email us at contact.management@ipsilonhk.biz, or contact us by post at the address below. We aim to respond within 30 business days. We may require proof of identity before fulfilling such requests.
If you subscribe to newsletters or promotional communications, we may use your name and email to send non-transactional marketing messages. You may opt out at any time by following the unsubscribe link in our emails or contacting us directly.
We use generally accepted technical and organizational measures to protect personal information during transmission (for example, SSL encryption) and after receipt. However, no electronic transmission or storage is completely secure; we cannot guarantee absolute security. If you have security concerns, please contact us at contact.management@ipsilonhk.biz.
We retain personal data as reasonably necessary to provide services, comply with legal obligations (including anti-money laundering laws), resolve disputes, and enforce our agreements. As a general guideline, we retain data for five (5) years after termination of our contractual relationship unless a longer retention period is required by law.
If you request deletion of your personal data, we will evaluate the request and take appropriate action. Where deletion is not possible due to legal or operational reasons, we will inform you of the reason(s).
Our website and services are not intended for persons under 18. We do not knowingly collect information from minors. If you believe we hold information of a person under 18, please contact us.
Links to third-party websites are provided for convenience. We are not responsible for their privacy practices. If you submit information to third-party sites, their privacy policies will apply.
We may publish customer testimonials which may include names or other limited details. If you wish to remove or edit a testimonial, please contact the data controller using the details below.
We may update this Policy from time to time. Material changes will be communicated via a notice on our website prior to their effective date. Please review this page periodically for the latest policy.
For enquiries regarding this Privacy Policy, access/correction requests, complaints or any other matter concerning your personal data, please contact us:
IPSILON SERVICES HK LIMITED
Unit 1603, 16/F The L Plaza
367-375 Queen's Road Central
Sheung Wan, Hong Kong
Email: contact.management@ipsilonhk.biz
